OUR GUARANTEE TO YOU!
We realize that there are many web design firms that you can choose from. But, here at Captivate Designs, we value you entrusting your business to us because we understand the role your website plays in your business bottom line. At Captivate Designs we share a common mission, to exceed our customers expectation, provide superior customer service and deliver quality work. We assure you that by working with Captivate Designs we will do everything in our power to make sure that you are 100% Satisfied and that is why we make the following Guarantees to you.
You will get a design that you are THRILLED about.
Not only will your design be professional and eye-catching, but it will align with your marketing direction and present your business or organization in a credible and trusted manner. At the end of working together, you will have a stronger brand image that makes you stand out.
We will deliver your website in the time promised.
As long as you are fully engaged in the project, providing us with all deliverables in the time-frame specified and providing feedback when needed. We will deliver your website in the time frame promised.
Your website will be fully functional and easy to use.
Your website navigation will be intuitive and user-friendly, regardless of business or technology savvy. We utilize the latest technology to develop your website so it is always working as hard for you as you work for your business.
We will provide you with the support you need to get the results you want from your website.
Your website should produce a return on investment (ROI). Tell us what your goals are and we will help you get there by implementing or recommending the right solutions to help you market your business, generate more leads and increase your sales.
There are no hidden cost.
We charge a flat fee and we work with you until you are satisfied. We spell out everything for you in our statement of work. We want to make sure that you get what you want and that you’re 100% satisfied with what we do for you without having to worry about going over budget.
You will OWN your website 100%
Once you clear all outstanding balances, we will provide you with a copy of your website files, so you will always have it, whether you continue to work with us or not.
We will make the process easy for you.
We know that you are an expert in your business, and we are experts in ours. We will guide you through the entire process, explaining everything to you in a non technological manner, so that the web design process is simple and easy for you to understand.